At Teledyne Gavia, we are committed to provide our customers the best AUV experience. To this end we offer comprehensive support directly or through our network of service agents.
Tailor made service agreements are available to our customers. Service agreements can include:
- 24 hour phone support
- Support though local agent
- On-site support
- Guaranteed response time
- Remote on-line troubleshooting & assistance
- Extensive spare part packages or spare part pool
- Product updates
- Regularly scheduled maintenance
- Extended training
- Software upgrades
Standard customer e-mail and telephone support is provided during office hours in Iceland (09:00 - 17:00 GMT).